FAQs

Azur was born in Buenos Aires, inspired by the essence of summer and the aesthetic of the French coast. The brand emerged with the idea of creating unique pieces, designed to accompany special occasions and moments that deserve to feel different.

Inspired by travel, warm days, and those memorable summer moments, Azur seeks to empower women by making them feel unique, just like each of its garments.

The brand combines design, comfort, and a refined aesthetic, crafted to feel as good as it looks.

What differentiates Azur is its focus on craftsmanship and fit: each garment is hand-knitted, one by one, with attention to detail and made to order. This process allows for the creation of unique pieces that adapt to the body and move naturally with it.

Azur does not follow seasons. We create timeless pieces, designed to last, to be worn repeatedly, and to accompany you to every destination. We don't design basic garments, but rather pieces with a unique design twist that makes them versatile without losing their essence, achieving that balance between special and timeless.

It means that each garment is hand-knitted, stitch by stitch, with no industrial processes or mass production.

Behind each piece there is time, dedication, and a handcrafted technique that ensures no two garments are exactly alike. These slight variations are not flaws, but part of their identity and what makes them unique.

This process not only defines Azur's aesthetic but also the quality and value of each design.

We work primarily with high-quality cotton yarn, chosen for its softness, durability, and comfort on the skin.

We select materials that complement the artisanal process, allowing us to achieve a lightweight, breathable, and body-adaptable fabric. Every choice is made to ensure the garment retains its shape, texture, and quality over time.

What care do Azur garments require?

Our garments, being hand-knitted from cotton, require delicate care to preserve their original shape and texture.

We recommend hand washing with cold or lukewarm water (max. 30°C) using a mild detergent. Avoid twisting the garment; instead, gently press to remove excess water without deforming the fabric.

Dry horizontally, on a flat surface and in the shade, to maintain its shape. Do not hang, as the weight of the water can stretch the fabric.

Do not tumble dry or apply direct heat. If necessary, steam at a low temperature can be used, always placing a cotton cloth between the garment and the heat source.

All our garments are designed in Buenos Aires, where Azur's creative universe is born.

Production is done by hand, with Argentine knitters and expert hands that accompany each stage of the process. This allows us to maintain close control over the quality, fit, and every detail of each piece.

Is stock unlimited?

We do not work with unlimited stock. As each garment is produced to order, availability may vary depending on demand and production capacity.

In some cases, certain models or colors may become temporarily unavailable or may not be produced again.

It means that the garment is made taking your measurements into account, seeking a fit that adapts to the body naturally and flatteringly, without altering the original design.

This system allows us to achieve more precise-fitting pieces, maintaining the essence and proportions of each model, and is offered at no additional charge so that you feel even more comfortable when choosing our garments.

You can refer to our size chart or, if you prefer, send us your measurements when making your purchase.

To take them, use a tape measure and measure:

Bust: around the fullest part of your chest.
Waist: at the narrowest part of your torso.
Hip: around the fullest part of your hips.

The tape should rest on your body without being too tight, to achieve the most accurate result possible.

If you're unsure, you can refer to our size guide or choose one of our standard sizes.

It means that each garment is made once the purchase is complete, instead of having pre-existing stock.

We work under this model to ensure a more careful process, avoiding overproduction and dedicating the necessary time to each piece. In turn, it allows us to offer the possibility of custom-made garments.

For this reason, all our pieces are final sale, with no exchanges or returns, as they are made especially for you.

How long does it take to produce a made-to-order garment?

Production times vary depending on the type of garment:

Bikinis and tops: between 1 and 7 business days.
Dresses: between 5 and 15 business days, depending on the model.
Skirts: between 5 and 15 business days, depending on the model.

Once production is complete, garments are dispatched according to the selected shipping method.

Yes, you can request design modifications. To evaluate your request, please contact us via DM, and we will provide personalized assistance.

We can adjust garment lengths or work with other colors, depending on availability.

Each modification is evaluated individually and may incur an additional cost.

As these garments are made-to-order or pre-order, we do not accept exchanges or returns, as each piece is made especially for you.

For garments that are not pre-order, you can send them back to exchange for another available product (not pre-order).

We recommend consulting our size guide or sending us your measurements before purchasing to ensure the best possible fit.

Size 1 (XS–S)
Bust: 78–82 cm (30.5–32.5 in)
Waist: 60–64 cm (23.5–25 in)
Hip: 85–92 cm (33.5–36 in)

Size 2 (M)
Bust: 85–90 cm (33.5–35.5 in)
Waist: 68–72 cm (26.5–28.5 in)
Hip: 93–99 cm (36.5–39 in)

Size 3 (L)
Bust: 95–100 cm (37.5–39.5 in)
Waist: 74–82 cm (29–32 in)
Hip: 100–106 cm (39.5–41.5 in)

Our garments are handmade with 100% cotton yarn, so there may be slight variations in their measurements.

Sizes may vary depending on the garment, as some have adjustable straps or ties (such as bikinis and skirts). This allows for a more adaptable and personalized fit for each silhouette.

If you don't find a size that fits you, you can have it custom-made at no additional charge.

Size 1 (XS–S)
Bust: 80–85 cm (31.5–33.5 in)
Waist: 60–65 cm (23.5–25.5 in)
Hip: 90–95 cm (35.5–37.5 in)

Size 2 (M–L)
Bust: 90–95 cm (35.5–37.5 in)
Waist: 70–75 cm (27.5–29.5 in)
Hip: 100–105 cm (39.5–41.5 in)

Sizes may vary depending on the model, as some garments have adjustable features or straps that allow for an adaptable and flattering fit on every figure.

The garments are made with delicate fabrics and artisanal processes, so they may show minimal variations in their measurements.

The fit of the garments can be adjusted according to how you prefer to wear them. If you're looking for a looser fit, we recommend considering a few extra centimeters when choosing the size or sending your measurements.

Keep in mind that, as they are made of knitted fabric, the garments may stretch slightly with use, adapting naturally to the body.

We ship worldwide. Costs vary depending on the destination:

Americas & USA: USD 15
Europe: USD 20
Rest of the world: USD 30

Shipments are made via DHL once the production process is complete.

For purchases within Argentina, you can place your order through our local store (Tienda Nube).

Delivery times depend on the production process of each garment. We recommend checking the Made to Order section for estimated lead times.

Once production is complete, the order is dispatched via DHL, using an international express shipping service.

Potential taxes, duties, or import charges depend on each country's regulations and are not included in the shipping cost.

Azur is not responsible for delays, additional costs, or holds that may arise at the destination. We ensure your order is correctly prepared and dispatched, but customs processes depend exclusively on the authorities of the receiving country.

We ship worldwide. Costs vary by destination:

Americas & USA: USD 15
Europe: USD 20
Rest of the world: USD 30

Shipments are made via DHL once the production process is complete.

For purchases within Argentina, you can place your order through our local store (Tienda Nube).

We operate under a made-to-order production model, which allows us to create each garment more consciously, avoiding excess stock and ensuring the time and dedication each piece requires.

Each design is handmade, atelier-style, especially for you, and involves hours of work in its creation.

For this reason, most of our garments are considered final sale.

If your garment arrives with a defect, you can contact us within the first 48 hours of receiving your order so we can evaluate it and offer you a solution.

The garment must be unworn and in the same condition as when it was delivered.